Kevin was a lifesaver! He came out and diagnosed the problem with my heating system on short notice at the end of the day on a Tuesday. I wasn’t available the next day, so he came out first thing on Thursday morning and had me back up and running before 11:00. He provided estimates, let me know what he was doing throughout the process, and was unfailingly professional. Would recommend 10/10.
Kevin showed up on time, was very professional and was efficient while working. He even made us aware of a few things to think about without making us feel like we were being sold a “sales pitch”. I highly recommend Bayside!
Kevin McClain is one of the kindest, most professional, and most attentive service providers I have ever had the pleasure of working with. Additionally, his employees are just as diligent and nice to interact with. He spent hours to carefully install our new HVAC. He came up with the most reasonable solution for us financially, and then delivered sooner than scheduled when the weather turned. I give them eight stars out of five. I cannot recommend them highly enough.
Kevin and Blake were extremely hard-working and dedicated and were able to diagnose a complex problem and get it done over a period of two days. They moved the air conditioner out from under the back porch and serviced it got the pressure correct, got the fan motor working, cleaned it and were able to get it up and running again. I highly recommend Bayside Heating & Cooling.
Kevin and his team were amazing! They helped us at our new home understanding the complicated system we inherited, did some much needed maintenance and were very patient and thorough, explaining everything to us. Their prices were extremely reasonable and the service was outstanding. Would highly recommend to anyone!
They fit me in quickly when I contacted them. They were very polite, punctual, informative, thorough and did great work. They didn't try to upsell me on packages that I didn't need, and they made modest recommendations when I asked about additional equipment. My unit was very clean and efficient when they were done!
I had used Kevin and his team at another location previously and was impressed with their service. Given multiple issues I've had with BGE Home (now Constellation), I elected to shift my business to Bayside and am pleased with their service and willingness to explain what they found. Highly recommend Kevin and his team.
I had never worked with Bayside before, but went with them based on positive reviews. I am thrilled with the service received by Kevin and crew. Response and repair time was terrific, and Kevin explained everything in detail and provided multiple options. I wouldn't hesitate to use them again!
This was my first experience with Premium Home Heating & Cooling . They installed my furnace and air in the mist of winter. In and out in a day. Never missed a beat. They were great to problem solve due to my own stupidity on one of the hottest weekends of the year when changing a filter. Tech was terrific!!!! Thank you.
Second time we have used Bayside. Kevin is professional, responsive and always on time. He provides options on what can be done, provides a considered opinion and is never pushy. Has fixed two of our units.
Very pleased with the service from Kevin and Bayside heating and cooling. They were able to come out the same day my AC broke down and were able to repair my outdoor unit before the house got uncomfortably warm.
I'm very pleased with Kevin from Bayside. He was extremely responsive and communicative. I first had him come out for a routine service, which he gave me a 2 hour window for and kept me informed that day when he was on his way. I really appreciated this, as I work outside the home. During the service, he found some issues and proposed multiple solutions to address them, giving me the facts and not trying to sell me on anything I didn't need. He's clearly very knowledgeable and made me feel extremely comfortable. I ended up choosing the more expensive option to get my entire Heat Pump replaced. He scheduled me in very quickly and when the day of installation came, he again kept me informed on his arrival time. He and his sheet metal guy were respectful of my newly-planted grass and my home, leaving it clean after the fact. Kevin even educated me on how to improve the efficiency of my system. I sincerely highly recommend Kevin and am so grateful I chose Bayside to perform this work.
Kevin was phenomenal, he provided excellent service, showed up to the appointment before the scheduled time and fixed the problem the same day. It was one of the best experiences I’ve had with any hvac company! I highly recommend them. If your looking for a stress free experience done right, call Bayside heating and cooling!
We would highly recommend Bayside Heating & Cooling! We came to work, and the heat was suddenly not working. Tried calling half a dozen places to find someone who could service the HVAC on the same day. Could not get a live person on the phone until I called Bayside. The owner was able to come within the hour, and he fixed the problem very quickly. I especially appreciated the fact that he was not pushy about purchasing a maintenance plan for the unit, although that may be something that we will consider down the road as the unit ages. He was professional and courteous. I highly recommend this company!
Kevin was phenomenal. Not only did he field my phone call on the first ring and scheduled same day, he also was able to arrange a time to look at my oil furnace several hours earlier. Knowledgeable, friendly and quality work.
We contacted Bayside when our furnace unexpectedly gave out on one of the coldest days we've had so far this year. I wasn't expecting a response the day I reached out, since they had already closed for the day. Kevin emailed me within an hour of me leaving a message and set up an appointment for the next day. He arrived promptly, fixed what he suspected was the issue with our furnace, and was very pleasant. Unfortunately, our furnace has other plans. Kevin was again incredibly responsive and came out again the next day to diagnose the problem, ordered a new part for it, and then came to replace it as soon as it came in. My husband and I were beyond impressed with his timeliness in regards to responding to messages, as well as turn around time in coming out to repair our furnace multiple times. We will absolutely use Bayside again for any future needs and refer them to anyone else who is looking for a heating/cooling service!
Kevin was able to schedule my appointment in less than 24 hrs of being contacted. Upon arrival, he was professional and knowledgeable about my system and took the time to explain everything to me. Will definitely use him again to maintenance my system.
Bayside Heating & Cooling was amazing! Kevin was professional, polite, and very responsive. Our AC stopped working on Saturday and I left a voicemail. He called back within 30mins and came over quickly to fix our AC. He did a great job and his price was the best in comparison to other companies. From now on Bayside is the only company I will use for my AC and Heating system.
Kevin has been amazing to work with! We tried two different companies before finding Bayside. They basically were worthless and never fixed the problem. Kevin came in (the first time we met him) right away. We were without heat in January. He diagnosed the problem, gave us a truthful answer, and several choices on how to remedy the situation. His work is always meticulous. (My husband is an engineer and says he does good work). Kevin has since replaced two units for us. Our HVACs all run smoothly and efficiently. He also does our bi-annual maintenance, as well. He is always prompt (you won't be kept waiting). I feel grateful to have Kevin as "our hvac guy". I trust him and his work and like knowing that we have someone on our side.
Kevin has been taking care of my system for years now and is always attentive and through... this week my elderly in-laws had the outside unit die. Kevin was able to find a suitable replacement (in Covid shortage) and install it the next day... he is awesome... highly recommended
I would highly recommend Bayside heating and cooling. Kevin was very professional and did a fantastic job communicating his knowledge on the issue and how it was corrected. I will continue to use this company when I have A/C or heating issues!
Kevin from Bayside was prompt, professional and personable. Managed to fit us in during a hot week when the AC went out. Clearly communicated repair options and pricing. We'll definitely call Bayside for future needs.
I had a great experience and would absolutely have Kevin and his crew back. I highly recommend them and will be calling them again for any issues. Great communication, quality and efficient work. Above and beyond.
We worked with Kevin. He was very attentive and thorough. Through the repair, we discovered another problem with our AC unit. There was no pressure from Kevin to do an immediate repair and spend more money than we planned. He explained the situation and told us of our options. We will definitely be contacting Bayside Heating and Air again soon!
The company quickly responded to our issues. They had a technician out to us in 36 hours. The tech was extremely knowledgeable and advised on all solutions without being a salesperson. The prices are fair, and they stand behind their work.
We were new to the area and our furnace humidifier needed to be replaced. I looked online and found Bayside Heating & Cooling and chose them after reading other positive reviews. We worked with Kevin and found him to be knowledgeable, prompt and respectful. After checking our furnace, he gave us several recommendations and left the final decision to us without any pressure. Once the decision was made, he promptly scheduled and completed the repair mindful of Covid challenges. We were very pleased and highly recommend them.
Kevin got my heater up and running in one afternoon. He also responded quickly to my late Sunday afternoon phone call and was here diagnosing the furnace the next day. He drove to get the new part and returned to install it on the same day. Kevin was also Courteous as he worked in my home.
Kevin came out and serviced my heating unit. He was prompt and very courteous. He took off his shoes without me asking which is not common. He explained every step of the service and after all was said and done, I have a better understanding of how the system works and the specific issue I was having. I highly recommend this professional and company. I don’t often give reviews but when I do it is for a good reason.
Kevin delivered excellent service at an affordable price. Throughout the entire process he acted in the most courteous and professional manner possible. I am confident that I will be doing business with this organization for a long time. Thank you very much!
We had a wonderful experience with Kevin from Bayside. I reached out on a Friday evening on a holiday weekend and he was at our house within an hour to diagnose the issue. The repair was completed the next business day. The responsiveness and communication was above and beyond.
Kevin and Jason from Bayside Heating & Cooling are awesome! We worked with Kevin first to diagnose the trouble with our 10 year old HVAC unit (poorly maintained by our home's former owners), and Kevin and Jason together to install a new system. Kevin was honest, fair, and incredibly helpful. He answered our questions and gave us the information we needed to decide whether to keep our old, questionable system going, or move ahead with a newer, more reliable one. We've had our new HVAC for 2 months now, and we are SO grateful for it. Our energy bill for our 3 bedroom townhome went from ~$250/month this winter running the heat, to ~$150/month running the AC. We're thrilled. Thanks again, Kevin and Jason!
We recently contracted with Bayside to install a new HVAC system. It wasn't trivial, since we wanted to relocate the outdoor unit from the back to the side of the house. I had 4 other contractors bid on the work. None were as thorough as Kevin and Jayson. We are super delighted with the work they performed. Great install, attention to detail, neat, and they do what they say they are going to do. You can't go wrong with these guys.
I called because our AC wasn't working and Kevin made it out to our home within an hour. We highly recommend great guy, great service and very affordable. He was honest , answered all of my questions and even wore a mask in our home. We will definitely use them again if needed in the future.
Kevin and Jason are awesome! I rent and I was contacted by Kevin through my landlord when both my ac and heater failed. Communication was timely, professional and polite. Kevin came out to my home to assess the situation, scheduled another quick appointment to take measurements to ensure installation would go smoothly and both him and Jason showed up bright and early at the end of the week to install the whole system. They were on time, took lots of care to keep my home clean and worked diligently. In short...perfect.
Kevin installed a brand new furnace and AC in my home. He took the time to answer all of my questions and concerns which I really appreciated. His installation is so much cleaner than what existed before. You can tell that he is really passionate about his work. He was always on time and very professional. I'm looking forward to working with Bayside for my future HVAC needs.
Kevin was great. He responded quickly and tried to help without evening coming to my house. Once he arrived, he looked at my furnace and was able to quickly figure out the problem. I would recommend him to everyone!