Kevin was fantastic to work with - he was very knowledgeable, open, and honest about the issue we were having. He wasn't able to fix our issue because our system is so proprietary, it required an OEM technician. But he was straightforward and did all of the inspections that he could in order to make his visit worthwhile. He gave us good recommendations on the problems with our ductwork. I would absolutely use Bayside again for my HVAC issues (I just wish I didn't have such a locked down system).
THE BEST! got bayside’s contact from my neighbor friend bc she had a great experience. we’ve been needing a new servicer for yearly maintenance and I’m so happy I called Kevin. Even though he just did a simple tune up for us, he went over and beyond my expectations. He was way more thorough than our last servicer, taught me a few things I wasn’t aware of, any even programmed our ecobee schedule which had been confusing me for years 🤣 super nice guy, knowledgeable, and honest. couldn’t ask for a better experience!
Kevin and his team are always excellent. From the diagnosis of the failure of my old heat pump through the installation of a new system, Kevin was open, accommodating, punctual and very professional. Thank you.
Kevin is great ! Our ancient system LIVES on thanks to him. As usual service call was prompt and Kevin was on time. I can't say enought about the honest advice and converstation around working to keep the unit working. Thanks again.
Kevin found the best solution to additional hvac in parts of our home that had inadequate climate control. He is always responsive; his team was professional and courteous. We are happy with the work and would definitely call Kevin for any future needs.
Kevin was very personable, knowledgeable, and was able to quickly diagnose and correct the problem. He also took the time to answer all my questions so that I could understand why the failure happened and what was involved in the repair. Wouldn't hesitate to call Bayside for services again.
Kevin was a lifesaver! He came out and diagnosed the problem with my heating system on short notice at the end of the day on a Tuesday. I wasn’t available the next day, so he came out first thing on Thursday morning and had me back up and running before 11:00. He provided estimates, let me know what he was doing throughout the process, and was unfailingly professional. Would recommend 10/10.
Kevin showed up on time, was very professional and was efficient while working. He even made us aware of a few things to think about without making us feel like we were being sold a “sales pitch”. I highly recommend Bayside!
Kevin McClain is one of the kindest, most professional, and most attentive service providers I have ever had the pleasure of working with. Additionally, his employees are just as diligent and nice to interact with. He spent hours to carefully install our new HVAC. He came up with the most reasonable solution for us financially, and then delivered sooner than scheduled when the weather turned. I give them eight stars out of five. I cannot recommend them highly enough.
Kevin and Blake were extremely hard-working and dedicated and were able to diagnose a complex problem and get it done over a period of two days. They moved the air conditioner out from under the back porch and serviced it got the pressure correct, got the fan motor working, cleaned it and were able to get it up and running again. I highly recommend Bayside Heating & Cooling.
Kevin and his team were amazing! They helped us at our new home understanding the complicated system we inherited, did some much needed maintenance and were very patient and thorough, explaining everything to us. Their prices were extremely reasonable and the service was outstanding. Would highly recommend to anyone!
They fit me in quickly when I contacted them. They were very polite, punctual, informative, thorough and did great work. They didn't try to upsell me on packages that I didn't need, and they made modest recommendations when I asked about additional equipment. My unit was very clean and efficient when they were done!
I had used Kevin and his team at another location previously and was impressed with their service. Given multiple issues I've had with BGE Home (now Constellation), I elected to shift my business to Bayside and am pleased with their service and willingness to explain what they found. Highly recommend Kevin and his team.
I had never worked with Bayside before, but went with them based on positive reviews. I am thrilled with the service received by Kevin and crew. Response and repair time was terrific, and Kevin explained everything in detail and provided multiple options. I wouldn't hesitate to use them again!
Second time we have used Bayside. Kevin is professional, responsive and always on time. He provides options on what can be done, provides a considered opinion and is never pushy. Has fixed two of our units.
Very pleased with the service from Kevin and Bayside heating and cooling. They were able to come out the same day my AC broke down and were able to repair my outdoor unit before the house got uncomfortably warm.
I'm very pleased with Kevin from Bayside. He was extremely responsive and communicative. I first had him come out for a routine service, which he gave me a 2 hour window for and kept me informed that day when he was on his way. I really appreciated this, as I work outside the home. During the service, he found some issues and proposed multiple solutions to address them, giving me the facts and not trying to sell me on anything I didn't need. He's clearly very knowledgeable and made me feel extremely comfortable. I ended up choosing the more expensive option to get my entire Heat Pump replaced. He scheduled me in very quickly and when the day of installation came, he again kept me informed on his arrival time. He and his sheet metal guy were respectful of my newly-planted grass and my home, leaving it clean after the fact. Kevin even educated me on how to improve the efficiency of my system. I sincerely highly recommend Kevin and am so grateful I chose Bayside to perform this work.
Kevin was phenomenal, he provided excellent service, showed up to the appointment before the scheduled time and fixed the problem the same day. It was one of the best experiences I’ve had with any hvac company! I highly recommend them. If your looking for a stress free experience done right, call Bayside heating and cooling!
We would highly recommend Bayside Heating & Cooling! We came to work, and the heat was suddenly not working. Tried calling half a dozen places to find someone who could service the HVAC on the same day. Could not get a live person on the phone until I called Bayside. The owner was able to come within the hour, and he fixed the problem very quickly. I especially appreciated the fact that he was not pushy about purchasing a maintenance plan for the unit, although that may be something that we will consider down the road as the unit ages. He was professional and courteous. I highly recommend this company!
Kevin was phenomenal. Not only did he field my phone call on the first ring and scheduled same day, he also was able to arrange a time to look at my oil furnace several hours earlier. Knowledgeable, friendly and quality work.
We contacted Bayside when our furnace unexpectedly gave out on one of the coldest days we've had so far this year. I wasn't expecting a response the day I reached out, since they had already closed for the day. Kevin emailed me within an hour of me leaving a message and set up an appointment for the next day. He arrived promptly, fixed what he suspected was the issue with our furnace, and was very pleasant. Unfortunately, our furnace has other plans. Kevin was again incredibly responsive and came out again the next day to diagnose the problem, ordered a new part for it, and then came to replace it as soon as it came in. My husband and I were beyond impressed with his timeliness in regards to responding to messages, as well as turn around time in coming out to repair our furnace multiple times. We will absolutely use Bayside again for any future needs and refer them to anyone else who is looking for a heating/cooling service!
Kevin was able to schedule my appointment in less than 24 hrs of being contacted. Upon arrival, he was professional and knowledgeable about my system and took the time to explain everything to me. Will definitely use him again to maintenance my system.
Bayside Heating & Cooling was amazing! Kevin was professional, polite, and very responsive. Our AC stopped working on Saturday and I left a voicemail. He called back within 30mins and came over quickly to fix our AC. He did a great job and his price was the best in comparison to other companies. From now on Bayside is the only company I will use for my AC and Heating system.
Kevin has been amazing to work with! We tried two different companies before finding Bayside. They basically were worthless and never fixed the problem. Kevin came in (the first time we met him) right away. We were without heat in January. He diagnosed the problem, gave us a truthful answer, and several choices on how to remedy the situation. His work is always meticulous. (My husband is an engineer and says he does good work). Kevin has since replaced two units for us. Our HVACs all run smoothly and efficiently. He also does our bi-annual maintenance, as well. He is always prompt (you won't be kept waiting). I feel grateful to have Kevin as "our hvac guy". I trust him and his work and like knowing that we have someone on our side.
Kevin has been taking care of my system for years now and is always attentive and through... this week my elderly in-laws had the outside unit die. Kevin was able to find a suitable replacement (in Covid shortage) and install it the next day... he is awesome... highly recommended
I would highly recommend Bayside heating and cooling. Kevin was very professional and did a fantastic job communicating his knowledge on the issue and how it was corrected. I will continue to use this company when I have A/C or heating issues!
Kevin from Bayside was prompt, professional and personable. Managed to fit us in during a hot week when the AC went out. Clearly communicated repair options and pricing. We'll definitely call Bayside for future needs.
I had a great experience and would absolutely have Kevin and his crew back. I highly recommend them and will be calling them again for any issues. Great communication, quality and efficient work. Above and beyond.
We worked with Kevin. He was very attentive and thorough. Through the repair, we discovered another problem with our AC unit. There was no pressure from Kevin to do an immediate repair and spend more money than we planned. He explained the situation and told us of our options. We will definitely be contacting Bayside Heating and Air again soon!
The company quickly responded to our issues. They had a technician out to us in 36 hours. The tech was extremely knowledgeable and advised on all solutions without being a salesperson. The prices are fair, and they stand behind their work.