Kevin and his team were amazing! They helped us at our new home understanding the complicated system we inherited, did some much needed maintenance and were very patient and thorough, explaining everything to us. Their prices were extremely reasonable and the service was outstanding. Would highly recommend to anyone!
They fit me in quickly when I contacted them. They were very polite, punctual, informative, thorough and did great work. They didn't try to upsell me on packages that I didn't need, and they made modest recommendations when I asked about additional equipment. My unit was very clean and efficient when they were done!
I had used Kevin and his team at another location previously and was impressed with their service. Given multiple issues I've had with BGE Home (now Constellation), I elected to shift my business to Bayside and am pleased with their service and willingness to explain what they found. Highly recommend Kevin and his team.
I had never worked with Bayside before, but went with them based on positive reviews. I am thrilled with the service received by Kevin and crew. Response and repair time was terrific, and Kevin explained everything in detail and provided multiple options. I wouldn't hesitate to use them again!
This was my first experience with Premium Home Heating & Cooling . They installed my furnace and air in the mist of winter. In and out in a day. Never missed a beat. They were great to problem solve due to my own stupidity on one of the hottest weekends of the year when changing a filter. Tech was terrific!!!! Thank you.
Second time we have used Bayside. Kevin is professional, responsive and always on time. He provides options on what can be done, provides a considered opinion and is never pushy. Has fixed two of our units.
Very pleased with the service from Kevin and Bayside heating and cooling. They were able to come out the same day my AC broke down and were able to repair my outdoor unit before the house got uncomfortably warm.
Kevin and Blake were extremely hard-working and dedicated and were able to diagnose a complex problem and get it done over a period of two days. They moved the air conditioner out from under the back porch and serviced it got the pressure correct, get the fan motor working, cleaned it and were able to get it up and running again. I highly recommend Bayside Heating & Cooling.
I'm very pleased with Kevin from Bayside. He was extremely responsive and communicative. I first had him come out for a routine service, which he gave me a 2 hour window for and kept me informed that day when he was on his way. I really appreciated this, as I work outside the home. During the service, he found some issues and proposed multiple solutions to address them, giving me the facts and not trying to sell me on anything I didn't need. He's clearly very knowledgeable and made me feel extremely comfortable. I ended up choosing the more expensive option to get my entire Heat Pump replaced. He scheduled me in very quickly and when the day of installation came, he again kept me informed on his arrival time. He and his sheet metal guy were respectful of my newly-planted grass and my home, leaving it clean after the fact. Kevin even educated me on how to improve the efficiency of my system. I sincerely highly recommend Kevin and am so grateful I chose Bayside to perform this work.
Kevin was phenomenal, he provided excellent service, showed up to the appointment before the scheduled time and fixed the problem the same day. It was one of the best experiences I’ve had with any hvac company! I highly recommend them. If your looking for a stress free experience done right, call Bayside heating and cooling!
We would highly recommend Bayside Heating & Cooling! We came to work, and the heat was suddenly not working. Tried calling half a dozen places to find someone who could service the HVAC on the same day. Could not get a live person on the phone until I called Bayside. The owner was able to come within the hour, and he fixed the problem very quickly. I especially appreciated the fact that he was not pushy about purchasing a maintenance plan for the unit, although that may be something that we will consider down the road as the unit ages. He was professional and courteous. I highly recommend this company!
Kevin was phenomenal. Not only did he field my phone call on the first ring and scheduled same day, he also was able to arrange a time to look at my oil furnace several hours earlier. Knowledgeable, friendly and quality work.
We contacted Bayside when our furnace unexpectedly gave out on one of the coldest days we've had so far this year. I wasn't expecting a response the day I reached out, since they had already closed for the day. Kevin emailed me within an hour of me leaving a message and set up an appointment for the next day. He arrived promptly, fixed what he suspected was the issue with our furnace, and was very pleasant. Unfortunately, our furnace has other plans. Kevin was again incredibly responsive and came out again the next day to diagnose the problem, ordered a new part for it, and then came to replace it as soon as it came in. My husband and I were beyond impressed with his timeliness in regards to responding to messages, as well as turn around time in coming out to repair our furnace multiple times. We will absolutely use Bayside again for any future needs and refer them to anyone else who is looking for a heating/cooling service!
Kevin was able to schedule my appointment in less than 24 hrs of being contacted. Upon arrival, he was professional and knowledgeable about my system and took the time to explain everything to me. Will definitely use him again to maintenance my system.
Bayside Heating & Cooling was amazing! Kevin was professional, polite, and very responsive. Our AC stopped working on Saturday and I left a voicemail. He called back within 30mins and came over quickly to fix our AC. He did a great job and his price was the best in comparison to other companies. From now on Bayside is the only company I will use for my AC and Heating system.
Kevin has been amazing to work with! We tried two different companies before finding Bayside. They basically were worthless and never fixed the problem. Kevin came in (the first time we met him) right away. We were without heat in January. He diagnosed the problem, gave us a truthful answer, and several choices on how to remedy the situation. His work is always meticulous. (My husband is an engineer and says he does good work). Kevin has since replaced two units for us. Our HVACs all run smoothly and efficiently. He also does our bi-annual maintenance, as well. He is always prompt (you won't be kept waiting). I feel grateful to have Kevin as "our hvac guy". I trust him and his work and like knowing that we have someone on our side.
Kevin has been taking care of my system for years now and is always attentive and through... this week my elderly in-laws had the outside unit die. Kevin was able to find a suitable replacement (in Covid shortage) and install it the next day... he is awesome... highly recommended
I would highly recommend Bayside heating and cooling. Kevin was very professional and did a fantastic job communicating his knowledge on the issue and how it was corrected. I will continue to use this company when I have A/C or heating issues!
Kevin from Bayside was prompt, professional and personable. Managed to fit us in during a hot week when the AC went out. Clearly communicated repair options and pricing. We'll definitely call Bayside for future needs.
I had a great experience and would absolutely have Kevin and his crew back. I highly recommend them and will be calling them again for any issues. Great communication, quality and efficient work. Above and beyond.
We worked with Kevin. He was very attentive and thorough. Through the repair, we discovered another problem with our AC unit. There was no pressure from Kevin to do an immediate repair and spend more money than we planned. He explained the situation and told us of our options. We will definitely be contacting Bayside Heating and Air again soon!
The company quickly responded to our issues. They had a technician out to us in 36 hours. The tech was extremely knowledgeable and advised on all solutions without being a salesperson. The prices are fair, and they stand behind their work.
We were new to the area and our furnace humidifier needed to be replaced. I looked online and found Bayside Heating & Cooling and chose them after reading other positive reviews. We worked with Kevin and found him to be knowledgeable, prompt and respectful. After checking our furnace, he gave us several recommendations and left the final decision to us without any pressure. Once the decision was made, he promptly scheduled and completed the repair mindful of Covid challenges. We were very pleased and highly recommend them.
Kevin got my heater up and running in one afternoon. He also responded quickly to my late Sunday afternoon phone call and was here diagnosing the furnace the next day. He drove to get the new part and returned to install it on the same day. Kevin was also Courteous as he worked in my home.
Kevin came out and serviced my heating unit. He was prompt and very courteous. He took off his shoes without me asking which is not common. He explained every step of the service and after all was said and done, I have a better understanding of how the system works and the specific issue I was having. I highly recommend this professional and company. I don’t often give reviews but when I do it is for a good reason.
Kevin delivered excellent service at an affordable price. Throughout the entire process he acted in the most courteous and professional manner possible. I am confident that I will be doing business with this organization for a long time. Thank you very much!
We had a wonderful experience with Kevin from Bayside. I reached out on a Friday evening on a holiday weekend and he was at our house within an hour to diagnose the issue. The repair was completed the next business day. The responsiveness and communication was above and beyond.
Kevin and Jason from Bayside Heating & Cooling are awesome! We worked with Kevin first to diagnose the trouble with our 10 year old HVAC unit (poorly maintained by our home's former owners), and Kevin and Jason together to install a new system. Kevin was honest, fair, and incredibly helpful. He answered our questions and gave us the information we needed to decide whether to keep our old, questionable system going, or move ahead with a newer, more reliable one. We've had our new HVAC for 2 months now, and we are SO grateful for it. Our energy bill for our 3 bedroom townhome went from ~$250/month this winter running the heat, to ~$150/month running the AC. We're thrilled. Thanks again, Kevin and Jason!
We recently contracted with Bayside to install a new HVAC system. It wasn't trivial, since we wanted to relocate the outdoor unit from the back to the side of the house. I had 4 other contractors bid on the work. None were as thorough as Kevin and Jayson. We are super delighted with the work they performed. Great install, attention to detail, neat, and they do what they say they are going to do. You can't go wrong with these guys.
I called because our AC wasn't working and Kevin made it out to our home within an hour. We highly recommend great guy, great service and very affordable. He was honest , answered all of my questions and even wore a mask in our home. We will definitely use them again if needed in the future.
Kevin and Jason are awesome! I rent and I was contacted by Kevin through my landlord when both my ac and heater failed. Communication was timely, professional and polite. Kevin came out to my home to assess the situation, scheduled another quick appointment to take measurements to ensure installation would go smoothly and both him and Jason showed up bright and early at the end of the week to install the whole system. They were on time, took lots of care to keep my home clean and worked diligently. In short...perfect.
Kevin installed a brand new furnace and AC in my home. He took the time to answer all of my questions and concerns which I really appreciated. His installation is so much cleaner than what existed before. You can tell that he is really passionate about his work. He was always on time and very professional. I'm looking forward to working with Bayside for my future HVAC needs.
Kevin was great. He responded quickly and tried to help without evening coming to my house. Once he arrived, he looked at my furnace and was able to quickly figure out the problem. I would recommend him to everyone!
Kevin responded personally to my voicemail and came out the same day to check our system that was clunking along and making funny noises. He diligently diagnosed the system to try to put our 15yr old boiler back in service. A cracked heating block was found which is both dangerous from a CO2 issue and fire and needed to be replaced. He provided and estimate to replace and came out 2 days later with Jason and not only replaced the system but serviced our second unit and made some modifications that were not done to the original system like supplying the gas pipe, replacing and supporting the flue for safety and fixing a separated return line. All very reasonable. You’ll like Both Kevin and Jason. The system is quieter and all is well again. We strongly recommend their services.
Kevin McClain (Owner) & his partner Jason came out very quickly! We had a dead HVAC unit and temps would be cold in the evenings pretty soon! New unit ordered and installed within a few days. Both guys fixed a few issues with our heat ducts without having to be asked. We’ve used Bayside before to perform general maintenance on a separate unit in our house! Professional, honest and excellent at their jobs! We highly recommend the company! They stand behind their work!
My AC went out in June and of the 3 companies I called, Bayside was the only company to call back and schedule me into the day’s schedule. Best part was the work was reasonably priced. Last week Kevin came out and did some major repair work on my furnace and did a fantastic job and the much needed repairs were fairly priced. I would strongly recommend Bayside!
Kevin and Jason installed a dehumidification system in my house on a Sunday in order to meet a move in deadline. They showed up on time, were courteous, and careful to protect the area of work before they began. We discussed installation details as they worked making sure that we approved all decisions prior to completion. They also spent time afterwards explaining how to utilize our new equipment and best practices we should consider for maintenance and up keep. I would highly recommend them for any HVAC, and plan on utilizing their services for our house moving forward.
Our air conditioner wasn't working and Bayside was able to come out a.s.a.p. to fix it. They provided up-front pricing estimates, so we had an idea of what to expect, which we really appreciated. Kevin was professional and personable, and fixed our unit right up. Happy to have found our "HVAC Guy" for future needs. Highly recommend.
I had a big company come out for an AC problem and was told that there was hardly any freon left and I had a leaky coil. A new coil would cost, per this company, over 3 grand so it would be more cost effective for me to just purchase a new unit. However, his company was scheduled out 3 weeks. Called another company and was told I would get a call back. No one ever called. I called Bayside and left a message. Kevin called me within an hour. When I explained my problem he said suggested running a sealant through and adding freon. This was never brought up by the other company. Kevin made arrangements to come to my house at a time convenient to me. He explained that there are no guarantees with the sealant but it way a cheaper way to start. His price to come out was cheaper and his freon price was cheaper. I highly recommend Bayside.Tom
Excellent service and a job well done. We were replacing a Heat Pump on our second floor that was "uniquely" configured. Kevin and his team where the only company that did a true assessment of our whole configuration and went above and beyond to not only replace our system but to fix what was a very poor duct configuration on the original system and to properly size the system for the entire space. Very happy with the whole job and reasonably priced as well. Strongly recommend.
Great local company very informative to me as they worked. It was refreshing to have somebody do only what I need and not tell me I had to get a new unit when mine was working fine. Our unit an old one, only needed to be cleaned and one part replaced. I was shown with an electrical tester how the part was only functioning at 40% of its capacity. I would and will recommend Bayside to my friends and family!
Kevin McClain is one of the kindest, most professional, and most attentive service providers I have ever had the pleasure of working with. Additionally, his employees are just as diligent and nice to interact with. This company spent hours upon hours to diagnose the problem with our HVAC. They came up with the most reasonable solution for us financially, and then delivered in just a matter of days. I give them eight stars out of five. I cannot recommend them highly enough.
Bayside Heating & Cooling did a great job with the installion of our new Amana unit. Kevin responded quickly and provided me with several options explaining each one. He scheduled the installation around our work schedule and was here precisely when he said he would.The crew, Jason and Ray were professional, efficient, answered all of our questions and made sure we knew all of the features of our new unit. When they were finished the area was clean and really looked great. I would highly recommend Bayside to anyone looking for a great company that provides terrific service.Tom & Sandy
Bayside Heating & Cooling is top notch quality service & energy savings products. 👍We are so pleased with our new energy efficient system! Plus it’s pretty!! 😃They are trustworthy, reliable, knowledgeable, skilled gentlemen who have families of their own. This will be a long term relationship, because they take their time to educate us and help us develop the best plan for our family to save money. We LOVE & Appreciate that.🙏 They gave us exactly what we needed. We highly recommend Bayside Heating & Cooling for you air conditioning needs. 💪💕😇
Kevin, Jason and Ray did an excellent job replacing our heat pump and air handling unit. Before doing the job, Kevin was very thorough in taking measurements and designing a system that will be best for our situation. They arrived at the stated time and completed the work in a professional and timely manner. We were very happy with Bayside!
I have a Sears Home Warranty on my oil-burning furnace which had stopped working on a 28 degree night and despite scheduling me for an appointment the following morning, the Sears technician canceled. I called Bayside Heating & Cooling as they are a local small business and highly recommended. They returned my call within the hour, and were out to service my furnace within 4 hours same day. The work was quality and completed quickly and we didn't have to sit through 2 more cold nights as the Sears tech suggested. They will be doing my yearly HVAC maintenance from now on. Thank you again!
Although I was not an established customer, Kevin at Bayside has responded twice to emergency situations at my house. I am not even in his service area! I contacted him because of customer reviews online. He responded to my calls and arrived at my house each time with incredible speed. That is a testament to his professionalism and compassion (he understood that we were cold!). I have never experienced this level of customer service. He addressed the problem successfully and fully explained the issue as well as making other pertinent recommendations. Incredible company!
I’m very happy with Bayside Heating and Cooling. Our furnace stopped working, so I called and they came by the same day. Pricing was very fair, and the service was straightforward. I will certainly call them again in the future.
UPDATE (Winter 2018):Kevin and Jason bring years of experience to the jobs Bayside takes on. They are competitively priced but their quality far exceeds anybody else. They bring everything they got to each job. They come prepared and when they say they will be there. They work smart and hard for every minute they are on the job. They will leave your house cleaner than they found it.Bayside has replaced a failed heat pump on the main floor for us in the Spring of 2017. They also recently replaced and relocated the heat pump on the second floor from the attic to a closet as well as replaced all the failed moldy leaky ductwork in the Winter of 2018. I have absolutely no doubt that will not have any further issues with our HVAC systems for here on out.ORIGINAL (Spring 2017):Kevin and his team are well versed and experienced with heating and cooling and it shows in their work. They work smart and cleanly, and pay attention to all the little details others overlook. They are punctual and very responsive. They replaced one of our two heat pumps with a new unit and we will be having them back to service the other one. They are very competitively priced and I would recommend them to others.
Kevin was great in fixing our HVAC quickly and getting us heat again! He even cleaned up around the HVAC, changed our filter, left extra fuses, and took out used filters. Definitely recommend calling him if you ever run into HVAC issues.
My AC unit stopped working and I spent all afternoon calling local companies. I was able to get an appointment three days later but I was determined to get an appointment sooner. I called Bayside Heating and Cooling around 3:30 and was given an appointment next day. Kevin was very understanding and worked around my schedule. To my pleasant surprise, he called at 5 stating he could actually make it within the hour. He was very helpful and explained everything. He repaired the unit despite the rain and darkness with no complaints. He was very honest and professional! I highly recommend this company.
You won't find a better HVAC company to deal with, these guys are very professional and courteous, problem was diagnosed & repaired quickly, and cost was below competitors in the area, these are my new go to guys, Thanks for getting the house cool again!
Kevin came to work on our air and was very professional and friendly. He worked until the problem was solved and then made sure we understood everything he did on the unit. Very pleased with his service.
Moving into our new home and finding out that the HVAC system needed to be replaced was overwhelming, but Bayside Heating and Cooling were extremely accommodating, professional and good for their word. They arrived on time with a great crew and finished the job in record time. They were clean, neat and friendly and had our sweltering home cooled down quickly! I would highly recommend Kevin, Jason and Bayside Heating and Cooling as we had a very positive experience.