Bayside did an outstanding job replacing our 20+ year old A/C unit with a modern and reasonably priced heat pump. Kevin made it a point to make sure we were informed of relevant tax credits and the cost breakdown of similar units. He did the job impressively quick and with a keen eye for attention to detail despite the massive workload. Kevin was extremely professional throughout and I'd 100% recommend him to anyone looking for A/C or Heating work in the area!
Kevin was professional and fixed the issue with our furnace quickly during a routine maintenance check. Kept us informed during the process. Will definitely use them again.
Best experience I've ever had with a repair! It was 90+ degrees on a Sunday holiday weekend when my AC started making an awful noise. It had been serviced last fall by Arundel heating and that was an awful experience. Found Bayside and hoped they could give me a next day appointment. Kevin answered the phone and came out 7:25 on a Sunday! No extra charge! Less expensive than weekday charge by Arundel! Problem was fixed promptly! Highly recommend! Thanks Kevin. You will be hearing from us again. Great customer service!
As one would expect the heat pump fan died on the coldest day so far this year.Kevin was very responsive and within a few hours we were back up and running.Great service! Great response time.
I recently had the pleasure of using Bayside Heating and Cooling for my HVAC needs, and I couldn't be more satisfied with their service. From the moment I contacted them, Kevin was prompt, professional, and incredibly knowledgeable. He went above and beyond to ensure that my heating and cooling systems function at their best. If you are looking for a stress-free experience done right, call Bayside Heating and Cooling!
Super quick response time. Fixed my issue and gave me options to pick what worked best for me. Kevin explained everything super clearly and talked me through everything. I'll be reaching back out for any other issues I may have down the road. Thanks!!
Responsive. Evaluative. Listens carefully to this customer’s thoughts regarding upgrades to heating & cooling of house built in 1960. Describes clearly and understandably the technologies and different merits. Altogether immensely helpful for making choices.
Kevin found the best solution to additional hvac in parts of our home that had inadequate climate control. He is always responsive; his team was professional and courteous. We are happy with the work and would definitely call Kevin for any future needs.
We found Bayside through a frantic internet search when our AC had gone out AGAIN in the summer heat (while pregnant, mind you. Not fun). We were unsatisfied with another local company who continued to give us the run around and couldn't figure out what was wrong.One phone call later, Bayside comes out less than 24 hours later and is able to diagnose the issue. Kevin was an absolute gem and really helped us to understand what was going wrong with our hvac system and was thorough in explaining why. He gave us multiple options for where to go from there and as soon as we decided, he promptly scheduled us to have it fixed. We finally have stable ac and heat! Could not recommend Bayside enough!!!
Bayside installed a new heat pump and gas furnace. Everything was first rate and timely--from discussing and explaining the most suitable equipment, to scheduling, to the installation. I would recommend him to anyone.
As the company’s owner, Kevin has been a trusted and reliable service provider of our family, our parents family, and our friends, for years! I highly recommend Bayside!
Great Service! Highly recommend. Got out here within 30-45min of the form I filled out online and fixed our issue very quickly! Service was so friendly and helpful!
Kevin was fantastic to work with - he was very knowledgeable, open, and honest about the issue we were having. He wasn't able to fix our issue because our system is so proprietary, it required an OEM technician. But he was straightforward and did all of the inspections that he could in order to make his visit worthwhile. He gave us good recommendations on the problems with our ductwork. I would absolutely use Bayside again for my HVAC issues (I just wish I didn't have such a locked down system).
THE BEST! got bayside’s contact from my neighbor friend bc she had a great experience. we’ve been needing a new servicer for yearly maintenance and I’m so happy I called Kevin. Even though he just did a simple tune up for us, he went over and beyond my expectations. He was way more thorough than our last servicer, taught me a few things I wasn’t aware of, any even programmed our ecobee schedule which had been confusing me for years 🤣 super nice guy, knowledgeable, and honest. couldn’t ask for a better experience!
Kevin and his team are always excellent. From the diagnosis of the failure of my old heat pump through the installation of a new system, Kevin was open, accommodating, punctual and very professional. Thank you.
Kevin is great ! Our ancient system LIVES on thanks to him. As usual service call was prompt and Kevin was on time. I can't say enought about the honest advice and converstation around working to keep the unit working. Thanks again.
3rd year in a row using Bayside, Kevin was efficient , professional and straightforward. Gave great advice to optimize our system and house. His prior repairs are still holding strong!
Kevin was very kind! Not only did he fix our furnace circuit but our front door handle that was busted. That extra step was already worth five stars! Very efficient and knew what he was doing!
Kevin was very personable, knowledgeable, and was able to quickly diagnose and correct the problem. He also took the time to answer all my questions so that I could understand why the failure happened and what was involved in the repair. Wouldn't hesitate to call Bayside for services again.
Great company to deal with. Very professional and polite. They fixed our HVAC issues in no time at all. I highly recommend Bayside Heating and Cooling. I will definitely be using them again.
Kevin was a lifesaver! He came out and diagnosed the problem with my heating system on short notice at the end of the day on a Tuesday. I wasn’t available the next day, so he came out first thing on Thursday morning and had me back up and running before 11:00. He provided estimates, let me know what he was doing throughout the process, and was unfailingly professional. Would recommend 10/10.
Both times we've used Bayside, Kevin has been professional, very helpful, and efficient. We will be scheduling our HVAC preventative maintenance with Bayside!
Kevin showed up on time, was very professional and was efficient while working. He even made us aware of a few things to think about without making us feel like we were being sold a “sales pitch”. I highly recommend Bayside!
Kevin McClain is one of the kindest, most professional, and most attentive service providers I have ever had the pleasure of working with. Additionally, his employees are just as diligent and nice to interact with. He spent hours to carefully install our new HVAC. He came up with the most reasonable solution for us financially, and then delivered sooner than scheduled when the weather turned. I give them eight stars out of five. I cannot recommend them highly enough.
Kevin and Blake were extremely hard-working and dedicated and were able to diagnose a complex problem and get it done over a period of two days. They moved the air conditioner out from under the back porch and serviced it got the pressure correct, got the fan motor working, cleaned it and were able to get it up and running again. I highly recommend Bayside Heating & Cooling.
Kevin and his team were amazing! They helped us at our new home understanding the complicated system we inherited, did some much needed maintenance and were very patient and thorough, explaining everything to us. Their prices were extremely reasonable and the service was outstanding. Would highly recommend to anyone!
They fit me in quickly when I contacted them. They were very polite, punctual, informative, thorough and did great work. They didn't try to upsell me on packages that I didn't need, and they made modest recommendations when I asked about additional equipment. My unit was very clean and efficient when they were done!
I had used Kevin and his team at another location previously and was impressed with their service. Given multiple issues I've had with BGE Home (now Constellation), I elected to shift my business to Bayside and am pleased with their service and willingness to explain what they found. Highly recommend Kevin and his team.
I had never worked with Bayside before, but went with them based on positive reviews. I am thrilled with the service received by Kevin and crew. Response and repair time was terrific, and Kevin explained everything in detail and provided multiple options. I wouldn't hesitate to use them again!
Second time we have used Bayside. Kevin is professional, responsive and always on time. He provides options on what can be done, provides a considered opinion and is never pushy. Has fixed two of our units.
Very pleased with the service from Kevin and Bayside heating and cooling. They were able to come out the same day my AC broke down and were able to repair my outdoor unit before the house got uncomfortably warm.
We’ve had Kevin with Bayside Heating and Cooling regularly maintain our AC and heating for years, and we couldn’t be happier with his service. Very professional and reasonably priced.
I'm very pleased with Kevin from Bayside. He was extremely responsive and communicative. I first had him come out for a routine service, which he gave me a 2 hour window for and kept me informed that day when he was on his way. I really appreciated this, as I work outside the home. During the service, he found some issues and proposed multiple solutions to address them, giving me the facts and not trying to sell me on anything I didn't need. He's clearly very knowledgeable and made me feel extremely comfortable. I ended up choosing the more expensive option to get my entire Heat Pump replaced. He scheduled me in very quickly and when the day of installation came, he again kept me informed on his arrival time. He and his sheet metal guy were respectful of my newly-planted grass and my home, leaving it clean after the fact. Kevin even educated me on how to improve the efficiency of my system. I sincerely highly recommend Kevin and am so grateful I chose Bayside to perform this work.
We would highly recommend Bayside Heating & Cooling! We came to work, and the heat was suddenly not working. Tried calling half a dozen places to find someone who could service the HVAC on the same day. Could not get a live person on the phone until I called Bayside. The owner was able to come within the hour, and he fixed the problem very quickly. I especially appreciated the fact that he was not pushy about purchasing a maintenance plan for the unit, although that may be something that we will consider down the road as the unit ages. He was professional and courteous. I highly recommend this company!
Kevin was phenomenal. Not only did he field my phone call on the first ring and scheduled same day, he also was able to arrange a time to look at my oil furnace several hours earlier. Knowledgeable, friendly and quality work.
We contacted Bayside when our furnace unexpectedly gave out on one of the coldest days we've had so far this year. I wasn't expecting a response the day I reached out, since they had already closed for the day. Kevin emailed me within an hour of me leaving a message and set up an appointment for the next day. He arrived promptly, fixed what he suspected was the issue with our furnace, and was very pleasant. Unfortunately, our furnace has other plans. Kevin was again incredibly responsive and came out again the next day to diagnose the problem, ordered a new part for it, and then came to replace it as soon as it came in. My husband and I were beyond impressed with his timeliness in regards to responding to messages, as well as turn around time in coming out to repair our furnace multiple times. We will absolutely use Bayside again for any future needs and refer them to anyone else who is looking for a heating/cooling service!
Kevin was able to schedule my appointment in less than 24 hrs of being contacted. Upon arrival, he was professional and knowledgeable about my system and took the time to explain everything to me. Will definitely use him again to maintenance my system.
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