Kevin at Bayside was our savior! He took the time to save us late in the day to not only fix our AC unit but educate us on operation and basic maintenance duties.
Kevin was absolutely spot on with diagnosis. This problem started 14 years ago with the builder going cheap and undersizing the unit, with a 2 ton unit. We purchased the house in December of 2013, no AC needed in December. In July of that year we had a hot streak in the hundreds, upstairs rooms were 92°, builder cam back a tried to fix it on the cheap. With the excessive heat this year 2024, it was unbearable, we called Kevin, he came out advised us what was going on and what needed to be done to fix the problem once and for all. He brought his crew out on Saturday and they were very nice and professional! When they were done Kevin spent an extra hour double checking everything. Today it is 73° upstairs and a cool 72° downstairs. That has never happened since we have owned this house. Great job Kevin and thank you very much!!!
Kevin responded to my call within an hour and came out the very next morning when my AC stopped working. Very professional and will definitely be a return customer in the future.
Working with Bayside was a terrific experience! When I called on a Saturday, I left a message and he called me back within an hour to schedule an appointment. Kevin arrived when he said he would. He ran the diagnostics, showed me the results and explained them all to me. He made suggestions for the repairs and did them quickly, explaining what he was doing as he went along. When he left, everything was cleaned up and back in order. I highly recommend Bayside!!
As the company’s owner, for years Kevin has been a trusted and reliable service provider of our family, our parents family, and our friends. I highly recommend Bayside!
5 star job! We needed an emergency repair with are AC system, Kevin came out within a few hours of calling and fixed the problem on the spot. Was more than generous & time efficient! Couldn’t recommend enough!
Over the top experience. They were at my house within an hour of my call and I was greeted by an experienced professional. He identified the problem quickly and had the thermostat I needed in the van and replaced my old one. Could have had a better experience.
I called Bayside around 4:00 in the afternoon and left a message. I thought that I would not hear anything back until the next day. Instead, I received a return call about 90 minutes later. Kevin was able to squeeze me intro his schedule for the next day (probably during his lunch break). He came on time and fixed the problem in a timely manner. This type of service is not found much anymore. I appreciate the way he runs his business.
They were able to show up early and had my AC fixed in 30 minutes. Walked me through every step that he was taking. Definitely recommend if you need repair. Thanks again.
Outstanding service as always. Kevin is extremely knowledgeable, friendly and personable. He was able to come out the next day and got our aging unit working to get us through the summer. Bayside is going to install a new unit in the fall. There really is a difference with a local smaller company. Bayside takes their time and is always focused on what's best for the customer. You won't get that from the larger companies. I can't recommend Bayside enough.
Bayside did an outstanding job replacing our 20+ year old A/C unit with a modern and reasonably priced heat pump. Kevin made it a point to make sure we were informed of relevant tax credits and the cost breakdown of similar units. He did the job impressively quick and with a keen eye for attention to detail despite the massive workload. Kevin was extremely professional throughout and I'd 100% recommend him to anyone looking for A/C or Heating work in the area!
Kevin was professional and fixed the issue with our furnace quickly during a routine maintenance check. Kept us informed during the process. Will definitely use them again.
Best experience I've ever had with a repair! It was 90+ degrees on a Sunday holiday weekend when my AC started making an awful noise. It had been serviced last fall by Arundel heating and that was an awful experience. Found Bayside and hoped they could give me a next day appointment. Kevin answered the phone and came out 7:25 on a Sunday! No extra charge! Less expensive than weekday charge by Arundel! Problem was fixed promptly! Highly recommend! Thanks Kevin. You will be hearing from us again. Great customer service!
As one would expect the heat pump fan died on the coldest day so far this year.Kevin was very responsive and within a few hours we were back up and running.Great service! Great response time.
I recently had the pleasure of using Bayside Heating and Cooling for my HVAC needs, and I couldn't be more satisfied with their service. From the moment I contacted them, Kevin was prompt, professional, and incredibly knowledgeable. He went above and beyond to ensure that my heating and cooling systems function at their best. If you are looking for a stress-free experience done right, call Bayside Heating and Cooling!
Super quick response time. Fixed my issue and gave me options to pick what worked best for me. Kevin explained everything super clearly and talked me through everything. I'll be reaching back out for any other issues I may have down the road. Thanks!!
Responsive. Evaluative. Listens carefully to this customer’s thoughts regarding upgrades to heating & cooling of house built in 1960. Describes clearly and understandably the technologies and different merits. Altogether immensely helpful for making choices.
Kevin found the best solution to additional hvac in parts of our home that had inadequate climate control. He is always responsive; his team was professional and courteous. We are happy with the work and would definitely call Kevin for any future needs.
We found Bayside through a frantic internet search when our AC had gone out AGAIN in the summer heat (while pregnant, mind you. Not fun). We were unsatisfied with another local company who continued to give us the run around and couldn't figure out what was wrong.One phone call later, Bayside comes out less than 24 hours later and is able to diagnose the issue. Kevin was an absolute gem and really helped us to understand what was going wrong with our hvac system and was thorough in explaining why. He gave us multiple options for where to go from there and as soon as we decided, he promptly scheduled us to have it fixed. We finally have stable ac and heat! Could not recommend Bayside enough!!!
Bayside installed a new heat pump and gas furnace. Everything was first rate and timely--from discussing and explaining the most suitable equipment, to scheduling, to the installation. I would recommend him to anyone.
Great Service! Highly recommend. Got out here within 30-45min of the form I filled out online and fixed our issue very quickly! Service was so friendly and helpful!
Kevin was fantastic to work with - he was very knowledgeable, open, and honest about the issue we were having. He wasn't able to fix our issue because our system is so proprietary, it required an OEM technician. But he was straightforward and did all of the inspections that he could in order to make his visit worthwhile. He gave us good recommendations on the problems with our ductwork. I would absolutely use Bayside again for my HVAC issues (I just wish I didn't have such a locked down system).
THE BEST! got bayside’s contact from my neighbor friend bc she had a great experience. we’ve been needing a new servicer for yearly maintenance and I’m so happy I called Kevin. Even though he just did a simple tune up for us, he went over and beyond my expectations. He was way more thorough than our last servicer, taught me a few things I wasn’t aware of, any even programmed our ecobee schedule which had been confusing me for years 🤣 super nice guy, knowledgeable, and honest. couldn’t ask for a better experience!
Kevin and his team are always excellent. From the diagnosis of the failure of my old heat pump through the installation of a new system, Kevin was open, accommodating, punctual and very professional. Thank you.
Kevin is great ! Our ancient system LIVES on thanks to him. As usual service call was prompt and Kevin was on time. I can't say enought about the honest advice and converstation around working to keep the unit working. Thanks again.
3rd year in a row using Bayside, Kevin was efficient , professional and straightforward. Gave great advice to optimize our system and house. His prior repairs are still holding strong!
Kevin was very kind! Not only did he fix our furnace circuit but our front door handle that was busted. That extra step was already worth five stars! Very efficient and knew what he was doing!
Kevin was very personable, knowledgeable, and was able to quickly diagnose and correct the problem. He also took the time to answer all my questions so that I could understand why the failure happened and what was involved in the repair. Wouldn't hesitate to call Bayside for services again.
Great company to deal with. Very professional and polite. They fixed our HVAC issues in no time at all. I highly recommend Bayside Heating and Cooling. I will definitely be using them again.
Kevin was a lifesaver! He came out and diagnosed the problem with my heating system on short notice at the end of the day on a Tuesday. I wasn’t available the next day, so he came out first thing on Thursday morning and had me back up and running before 11:00. He provided estimates, let me know what he was doing throughout the process, and was unfailingly professional. Would recommend 10/10.
Both times we've used Bayside, Kevin has been professional, very helpful, and efficient. We will be scheduling our HVAC preventative maintenance with Bayside!
Kevin showed up on time, was very professional and was efficient while working. He even made us aware of a few things to think about without making us feel like we were being sold a “sales pitch”. I highly recommend Bayside!
Kevin McClain is one of the kindest, most professional, and most attentive service providers I have ever had the pleasure of working with. Additionally, his employees are just as diligent and nice to interact with. He spent hours to carefully install our new HVAC. He came up with the most reasonable solution for us financially, and then delivered sooner than scheduled when the weather turned. I give them eight stars out of five. I cannot recommend them highly enough.
Kevin and Blake were extremely hard-working and dedicated and were able to diagnose a complex problem and get it done over a period of two days. They moved the air conditioner out from under the back porch and serviced it got the pressure correct, got the fan motor working, cleaned it and were able to get it up and running again. I highly recommend Bayside Heating & Cooling.
Kevin and his team were amazing! They helped us at our new home understanding the complicated system we inherited, did some much needed maintenance and were very patient and thorough, explaining everything to us. Their prices were extremely reasonable and the service was outstanding. Would highly recommend to anyone!
Kevin worked with my schedule and was early for his appointment. He was very professional and did not pressure me into any of the normal salesman items. Thank you Kevin!
They fit me in quickly when I contacted them. They were very polite, punctual, informative, thorough and did great work. They didn't try to upsell me on packages that I didn't need, and they made modest recommendations when I asked about additional equipment. My unit was very clean and efficient when they were done!
I had used Kevin and his team at another location previously and was impressed with their service. Given multiple issues I've had with BGE Home (now Constellation), I elected to shift my business to Bayside and am pleased with their service and willingness to explain what they found. Highly recommend Kevin and his team.
I had never worked with Bayside before, but went with them based on positive reviews. I am thrilled with the service received by Kevin and crew. Response and repair time was terrific, and Kevin explained everything in detail and provided multiple options. I wouldn't hesitate to use them again!
Second time we have used Bayside. Kevin is professional, responsive and always on time. He provides options on what can be done, provides a considered opinion and is never pushy. Has fixed two of our units.
Very pleased with the service from Kevin and Bayside heating and cooling. They were able to come out the same day my AC broke down and were able to repair my outdoor unit before the house got uncomfortably warm.
We’ve had Kevin with Bayside Heating and Cooling regularly maintain our AC and heating for years, and we couldn’t be happier with his service. Very professional and reasonably priced.
